Ocean Palms Hotel Ocho Rios, Ocho Rios - Reviews, Rooms Options & Prices 2025

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Key details

About the Resort

14 James Avenue, Ocho Rios, Jamaica, 0000

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Double Room

Max:

2 persons

20 m²

Bed options:

1 Double bed

Garden view

Shower

room details

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Deluxe King Room

Max:

2 persons

18 m²

Bed options:

2 Double beds

Sea view

Shower

Balcony

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Superior King Room

Max:

3 persons

Bed options:

2 King Size Beds

Balcony

Air conditioning

room details

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Getting around

Explore available ways to reach your dream destination

City Center

Ocho Rios2300 ft

Airports

Ian Fleming International (OCJ) 10.1 mi

Norman Manley International (KIN) 59.8 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast Experience

“I absolutely loved the breakfast at the hotel! Each morning, I enjoyed freshly cooked meals served on a beautiful deck that was surrounded by the ocean. Every dish was presented nicely, and I can particularly recommend the pancake, which was simply to die for!” view full review

Amazing Spa Services

“During my stay, I treated myself to a fantastic massage at the in-house spa. It was the perfect way to unwind, and the environment was incredibly serene, enhancing the relaxation experience. I left feeling rejuvenated and ready to embrace the day!” view full review

Spacious & Comfortable Rooms

“My room was spacious, clean, and well presented during my stay. I particularly appreciated the balcony that offered amazing views of the sea, making it a perfect spot to relax and soak up the sun. The comfortable bed added to the overall pleasantness of the room.” view full review

Fun Entertainment Options

“I enjoyed the karaoke nights hosted at the hotel, which created a vibrant and lively atmosphere among guests. It was a good way to spend the evening, socialize, and create nice moments with fellow travelers and friends!” view full review

General

Non-smoking rooms
Free Wi-Fi in public areas
Free parking
Off-site parking lot
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Private beach
Smoke detectors
Fire extinguishers
Key access

Sports & Fitness

Snorkeling
Horseback riding
Golf course
Pool tables
Darts
Fishing

Guest Parking

Electric kettle

Services

Paid airport shuttle
Housekeeping
Car rental
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Children

Babysitting/Child services
Board games

Spa & Leisure

Outdoor swimming pool
Beach access
Sun terrace
Garden area
Massage
Pool with view
Shallow end

Room features

Air conditioning
Soundproofed rooms
Sitting area
Patio
Terrace
Garden furniture

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Location

14 James Avenue, Ocho Rios, Jamaica, 0000

Map view

14 James Avenue, Ocho Rios, Jamaica, 0000

City landmarks

Ocho Rios

Dunn's River Falls and Park

2.2 mi

Shaw Park Estate

Coyaba River Garden and Museum

2100 ft

Tower Isle

Harmony Hall Jamaica

2100 ft

Port Maria

Brimmer Hall Estate

2100 ft

Gallery

Harmony Hall Art Gallery

2300 ft

Bonham Spring

Irie River

2100 ft

Parks

Konoko Falls

1.6 mi

Ocho RiosJamaica

Top of the Mountain

2100 ft

Parks

Turtle River Park

3900 ft

Church

Ocho Rios

2800 ft

Ocean Village Shopping Centre

2900 ft

Market

Progressive Foods

3000 ft

Beach

Ocho Rios Bay Beach

3300 ft

Market

Ocho Rios Craft Market

2200 ft

Shopping Area

Taj Mahal Shopping Center

3900 ft

Mall

Soni's Plaza

2100 ft

Beach

Mahogany Beach

2300 ft

Market

Champion Supermarket

2200 ft

Events

Island Village

4900 ft

Ocho Rios Fort

1.4 mi

Eden Bower Rd

The Enchanted Gardens

1.8 mi

Beach

Fisherman Beach

4900 ft

Garden

Shaw Park Gardens & Waterfalls

1.5 mi

Parks

Shaw Park Gardens

1.5 mi

Eden Bower Rd

The Turtle River Falls & Gardens

1.7 mi

James Ave

Shaw Park Botanical Gardens

1.9 mi

Nearby

Church

Our Lady Of Fatima Roman Catholic Church

1900 ft

Ocho Rios Clock Tower

1000 ft

Parks

Rexo Plaza

1100 ft

Church

Bethel Tabernacle United Pentecostal Church

1900 ft

Restaurants

Calabash Ital Rastarant

400 ft

9 DaCosta Dr

Mom's

1500 ft

Main Street at Moon Palace Jamaica

Juici-Beef Patties

2400 ft

1 Newlin St

Reggae Pot Restaurant

1500 ft

86 Main Street Opposite Hibiscus Lodge

San-Mar Cafe

2100 ft

#8 Ocean Village Center

Burger King

2400 ft

39 King Street Corner Newlin Street

Devon House I-Scream

2300 ft

DaCosta Dr

Mother's

2300 ft

17 Main Street

Pizza King

2300 ft

73 Main Street

Juici Patties

2300 ft

61a Main Street The Clock

Reviews and Ratings

Feedback from previous guests about their experience

50%

liked the resort and would come back again

5.0/10

Guest rating

Rooms

5.0

Location

7.4

Service

5.0

Dining

5.0

Taylor

United States of America, January 2025

5.0/10

I had a pretty disappointing stay at this hotel. While I appreciated the efforts of some dedicated staff members, the overall experience fell short due to significant issues with customer service and room quality. There were positives like a nice ocean view from the balcony but, unfortunately, the dining experience left much to be desired and the facilities need serious attention.

Rooms

5.0

The rooms were clean, but they really need updating. There were issues like old cracked floor tiles and poor water pressure in the shower.

Service

5.0

The service was inconsistent. While a few staff members were genuinely helpful, the overall lack of response from management was frustrating.

Location

6.0

The location was decent, but the area felt a bit unsafe at night, which made for an uneasy experience when I wanted to explore.

Dining

5.0

Dining was a real letdown—food orders were incorrect, and the breakfast options were not up to par.

Facilities

5.0

Facilities need improvement, as the pool wasn't ready when we needed it, and the overall cleanliness was lacking.

Joan

United States of America, January 2025

5.0/10

My stay at this hotel was quite disappointing. The rooms definitely need updating, and I had a less-than-pleasant experience with the service and dining. On the positive side, the staff, particularly Andrew and Isha, were helpful, and I appreciated the ocean view from my balcony. However, the issues with cleanliness and service overshadowed the positive aspects.

Rooms

5.0

The rooms were in need of updating and had some malfunctioning electronics. Unfortunately, I also had to share the space with a few local insects, which didn't make for a comfortable stay.

Service

5.0

The service was slow, and I felt like I had to take matters into my own hands to get basic needs met. It was frustrating to wait for food and be left without timely assistance during my meals.

Location

8.0

The location is quite central, making it easy to access local attractions, which was a definite plus.

Dining

5.0

The dining experience was disappointing, with long wait times for food and poor quality in the breakfast options. It felt rushed and unorganized.

Facilities

5.0

The facilities could use some improvements, but the pool area was decent when it was finally open.

James

United States of America, September 2024

5.6/10

This hotel had its ups and downs during my stay. The views from the balcony were stunning, and the staff members did their best to make us feel comfortable. However, the overall condition of the room left a lot to be desired, particularly the unpleasant odor. The dining options were lacking, and the mosquito situation was quite bothersome. It's a place that could become really nice with some improvements.

Rooms

5.0

Our room had a great view of the ocean, but the odor inside was off-putting.

Service

8.0

The staff, especially Andrew and Isha, were great and genuinely cared about our comfort.

Location

6.0

The location was decent, providing beautiful ocean views, but parking was a real hassle.

Dining

5.0

The breakfast options were not satisfying at all, and we expected much better food quality.

Facilities

5.0

The facilities could use some upgrades, and the pool area had issues with maintenance timing.

Laura

United States of America, September 2024

6.4/10

My stay was quite a mix. The room was clean and spacious, which was a big plus, but there were definitely some issues that made it less enjoyable. The staff was attentive, especially during a storm, which I appreciated. However, the dining options were rather limited, and some facilities felt outdated. Overall, it provided decent value for the price, but improvements are needed.

Rooms

6.0

The room was clean and spacious, but it really needs updating. The old shower head had low pressure, and I found it uncomfortable.

Service

8.0

The staff was helpful and responsive, especially during unexpected events. Their quick service made a tough situation easier.

Location

9.0

The location was great, particularly convenient for access to the beach and local attractions.

Dining

5.0

The dining options were limited and some meals didn’t meet expectations. Breakfast was not up to par, with poorly served drinks and options.

Facilities

5.0

Facilities need attention; the pool was dirty, and Wi-Fi only worked in specific areas.

Philip

United States of America, September 2024

5.0/10

I had a mixed experience at this hotel. The location was quite central, making it easy to explore Downtown Ocho Rios, and the continental breakfast was decent. However, the room had several issues, including a broken TV and a bathroom door that wouldn’t close properly. It felt overpriced for what was offered, especially considering some basic amenities were lacking.

Rooms

5.0

The rooms had several maintenance issues, such as a broken TV and a bathroom door that needed sanding. Overall, the condition felt outdated and not very clean.

Service

5.0

Service during my stay was very disappointing. The staff seemed indifferent to the problems we encountered, and it felt like no one took responsibility for the issues.

Location

8.0

The hotel is located centrally in Downtown Ocho Rios, which is convenient for shopping and dining.

Dining

5.0

The dining options were limited and poorly executed. The food quality did not match the prices.

Facilities

5.0

Facilities seemed basic and not well-maintained. It didn’t feel like a typical resort experience.